For behavioral health & SUD treatment programs

Spend your hours on care. Not on capturing it.

An AI documentation assistant trained on the conventions of behavioral health and SUD treatment. Notes that pass utilization review the first time.

BAA signed before kickoff
70%
less time on documentation per encounter
3.2×
more billable contact hours per clinician
94%
of UR submissions accepted on first pass
<8 min
from session end to signed note
How it works

Listens to the session. Writes the note. Validates the rubric.

Careflow joins the session, transcribes the conversation in real time, and produces a structured note in your modality of choice — scored against ASAM criteria before you ever click submit.

Live session
Encrypted · audio only
Recording
00:00
Generated note · ASAM Criteria
Auto-validating · UR-ready
Return on investment

What is documentation time costing your practice?

Hours on documentation per week10 hrs
2 hrs30 hrs
Billable rate per hour$150
$50$500
Recovered annually
$54,600

Careflow gives back 7 hrs/week per clinician — time that currently goes to charting instead of billable care.

Based on 70% documentation reduction. Individual results vary.
Built for the work, not the chart

Built for the clinicians who write the notes, and the director who answers for them.

Generic scribes flatten clinical nuance into bullet points. Careflow was trained on the documentation conventions of behavioral health and SUD treatment — and validates every note against the rubric it will actually be judged by.

Behavioral health

Sessions that read like sessions, not checkboxes.

Modality-aware notes with risk language captured as it was said — plus treatment plans drafted from the patient's own intake, with goals every later note tracks against.

  • Modality-aware: CBT, DBT, MI, ACT
  • Suicide-risk language flagged for review
  • Treatment plans anchored to the intake
Substance use disorder

ASAM dimensions, scored from the conversation.

Listens for ASAM dimensions and produces UR-ready documentation. Validates medical necessity in payer language before you click submit.

  • Six ASAM-aligned rubrics, one per note type
  • UR validation before submission
  • MAT, Vivitrol & Suboxone templates
Clinical leadership

The director sees it before the payer does.

Every scored note rolls up into a quality dashboard — by clinician, by criterion, and by how long notes have been sitting unsigned.

  • Weakest criteria surfaced org-wide
  • Median days-to-sign, with overdue flags
  • Signed and locked, late entries stamped
The hard part, automated

Six ASAM-aligned rubrics. The right one, on every note.

An intake is graded as an intake; a group note as a group note. Careflow picks the rubric from the session type, then scores the note criterion by criterion — diagnosis specificity, withdrawal status, cravings, readiness, environment, level-of-care justification, continued medical necessity. Weak language is flagged before submission, with rewrites in the language reviewers actually accept.

  • Per-criterion pass / borderline / fail scoring
  • Pre-submission rewrite suggestions, in payer language
  • Re-scored automatically if a session is reclassified
IntakeIndividual progressGroup therapyMedication managementTreatment planDischarge summary
UR validation · Insufficient
20/ 100 · 0 of 7 pass

Note lacks critical SUD elements: diagnosis specificity, withdrawal status, cravings, and ASAM level justification.

CRITERIA · 7
SUD diagnosis specificityFAIL
Withdrawal / intoxication statusFAIL
Cravings, triggers, and relapse potentialFAIL
Readiness to changeFAIL
Recovery environment and supportsFAIL
ASAM level-of-care justificationFAIL
Progress and continued medical necessityBORDERLINE
For clinical leadership

Your director stops finding out from the payer.

Every scored note rolls up into a quality dashboard the clinical director owns — which clinicians, which criteria, and which notes have been sitting unsigned. Role-gated: clinicians see their own work, directors see the program.

  • Weakest criteria across the org, and inside each clinician's drill-down
  • Median days-to-sign, share signed within 72 hours, flags past a week
  • Notes signed and locked — late entries stamped, addenda tracked as addenda
Quality
30 days90 days365 days
Org average
84
Pass rate
91%
Days to sign
1median
Needs a look
2overdue
Weakest criteriaOrg-wide — what to focus training on
ASAM level-of-care justification
38% miss
Continued medical necessity
24% miss
Recovery environment and supports
15% miss
ClinicianAvgPass rateSigning
R. Alvarez, LCSW9297%0d
T. Okafor, LMHC8690%1d
M. Chen, CADC7164%2 overdue
Security posture

Compliance isn't a checkbox at the bottom of the page.

We're early — and we'd rather make one promise we keep than four we can't yet prove.

What we commit to today

BAA, by default.

Signed before your first call. PHI never leaves your tenant unencrypted, and we'll execute your standard agreement — not ours.

What we're working on next. 42 CFR Part 2-aware consent flows and full audit logging are on the roadmap — we'll tell you exactly where they stand on the call, not in a footer.
Get in touch

See Careflow on a session like yours.

Tell us a little about your team and we'll walk you through a 30-minute demo built around your program type and note formats. In thirty minutes you'll see a full note generated and scored.

  • 30-minute live demo
    See note generation and UR validation end to end.
  • BAA included
    Signed before any of your data is involved. We'll execute your standard agreement.
  • Pilot in 2 weeks
    From signed BAA to first clinician charting on Careflow.
By submitting, you agree to our privacy policy. We never share contact details.

Give your clinicians their evenings back.

See how Careflow performs on a session like yours. Thirty minutes, no commitment.