AI-Powered Care Coordination

AI Voice Agents for
Care Coordination

Care coordinators spend hours on hold navigating phone trees and waiting for schedulers. CareFlow automates the calls so your team can focus on patients.

60%
Of coordinator time spent on calls
20+ min
Average hold time per practice
8 calls
Per patient at discharge
2 min
With CareFlow

Your team should be focused on patients,not phone trees

Discharge scheduling means hours of hold music, automated menus, and callbacks — for every single patient.

Long Hold Times

Coordinators spend 10–30 minutes on hold per call, waiting to reach a live scheduler at each practice.

Complex IVR Menus

Navigating automated phone trees with multiple layers of options before reaching the right department.

Manual Scheduling

Repeating patient details, checking availability, and coordinating across multiple providers by hand.

How It Works

Three steps from patient discharge to booked appointment.

1

Import Patient

Import patient data from your EHR via FHIR or enter details manually. CareFlow auto-detects the right specialty.

2

AI Calls Clinics

CareFlow finds nearby clinics via Google Places, calls them, navigates IVR menus, and talks to schedulers.

3

Appointment Booked

Appointment is confirmed, discharge fax is sent automatically, and the checklist is updated in real time.

Everything You Need

Built for the realities of care coordination.

IVR Navigation

Navigates complex phone menus automatically — press 1 for this, press 2 for that — handled in seconds.

Smart Clinic Search

Finds practices via Google Places by diagnosis and location. Auto-populates on FHIR import.

Live Call Monitoring

Real-time call status, live transcripts, DTMF key presses, and full audio recordings.

FHIR Integration

Import patients directly from any EHR system using the FHIR R4 Patient resource standard.

Auto Fax

Discharge paperwork is generated and faxed to the practice the moment an appointment is booked.

Discharge Checklist

7-item readiness tracker — safety plan, medications, follow-up, insurance, crisis resources, and more.

HIPAA Compliant

Built for healthcare from day one. We sign Business Associate Agreements with all partners.

AI Agents

One live today, more on the way.

Live

Discharge Scheduling

Automatically books post-discharge follow-up appointments by calling practices.

Coming Soon

Prior Authorization

Calls insurance companies to obtain treatment pre-approvals.

Coming Soon

Insurance Verification

Verifies patient coverage and benefits before discharge.

Ready to automate your discharge workflow?

Request early access and we'll get you set up.